Most virtual assistant companies sell hours. We sell the outcome those hours are supposed to produce: schedules that hold, applicants who make it to orientation, invoices that go out on time. That means we train for home care specifically, we manage the assistant ourselves, and we measure the work against standards we agree with you up front.
We are early. We would rather tell you that plainly than dress up a track record we have not earned yet.
Kristine has worked in home care for more than a decade. She started as a scheduler, moved into client advocacy, and went on to run agency operations as a director — which means she has covered the call-outs, sat with the families, and carried the compliance deadlines herself. She built Abide because she knows exactly which parts of the week an owner should never have been doing alone.
Sarah brings years of experience building operational systems and managing complex back-office processes in executive search, where precision directly affects outcomes. At Abide, she supports the day-to-day — applying that same discipline to give home care agencies the reliable, repeatable back-office support they do not have time to build themselves.
Catherine came to operations from the preschool classroom, followed by several years in customer service. Both are jobs where you keep a schedule intact, explain the same thing patiently to a worried parent, and document everything — which is most of what a home care front line actually asks for. She handles the calls and coordination that families and caregivers judge an agency by.
Questions before booking? Email is the fastest way to reach the operations team. We reply within one business day.
None of this is a hiring problem. It is an operations problem, and it compounds every week it goes unaddressed.
Why we built Abide Home Care Solutions